LifeLine Christchurch

A free 24 hour telephone and email counselling service   
 

 

The Counselling Training Process

What does LifeLine do?
LifeLine Christchurch aims to reduce personal distress and enable positive change, through readily available telephone counselling.
As life becomes more complex, traditional supports may not be available for people in times of need. Lack of transport, illness, family commitments and unfamiliarity with a new society can mean that many people are socially isolated. LifeLine provides a professional, free and confidential service offering help, support and information. We deal with many kinds of personal problems; psychological, emotional, marriage and family, people who are lonely, ill or depressed.

What to Expect from Training & Counselling at LifeLine
Telephone counsellors face a rigorous selection and training programme, to maintain a professional service. Responding to people in need is one of the most challenging tasks you could ever do, but it is also one of the most rewarding.

We look for people prepared to work hard at learning the sophisticated skills of quality telephone counselling; people prepared to make a firm commitment; people who believe in service: people who fit with LifeLine's philosophy of acceptance, compassion and caring; people who understand the importance of caring for themselves as the foundation for counselling and caring for others; people who believe in people.

LifeLine believes that being part of our service is a two-way benefit. We expose our trainee counsellors to growth and development, teach new skills, challenge them to change, support personal endeavours and affirm success. We work alongside to help them become an empowered, responsible mature adult with a strong sense of identity. In return, as a volunteer, LifeLine asks for time, energy, enthusiasm, intellect and commitment.

The Training Course
The initial weekend has a focus on self-awareness and this continues throughout the weekly sessions which follow. Weekly sessions concentrate on different micro skills, i.e. active listening, summarising, questioning, exploration, challenging, practices & assessment. Reality practice and role simulations are features of training. There is skill revision throughout the training. The sessions are described on the right » »

Commitment
You are invited to commit to:

  • Two years learning and developing as a volunteer LifeLine counsellor after the training. (Up to 19 hours per month of telephone counselling - which includes an overnight shift).
  • Attendance at a monthly training and support group
  • Attendance at three on-going training workshops per year
  • Additional skill development and training as required

These requirements will allow you to maintain your competency as a counsellor, develop your skills further and maintain the professional standards and ethics necessary within the counselling profession.

Cost
There is a $65 fee for the counselling training manual (300 pages) and administration costs.

The training, costing approximately $1700 per person, is provided free of charge in exchange for your volunteer time as a counsellor. If you leave before volunteering 2 years, we will ask you to pay a proportion of $300, as a contribution towards the costs of training you as a counsellor.

Counselling Training & Beyond
Once a counsellor is qualified to provide telephone counselling eight training opportunities are provided throughout the year for ongoing development. Counsellors with six months telephone counselling experience can also go on to train in email counselling or as a tutor to assist with training.

"Great Experience. This training should be a part of counselling / psychology training for all universities because this learning and environment is vastly superior to any course at university - either undergraduate or postgraduate level."
- eight weeks into the training (6/5/2007)
to read more testimonies click here

Certificate Of Counselling
The certificate has four levels and is awarded at the annual LifeLine celebration of our volunteers. Click here to read more.

Career Development
LifeLine offers excellent opportunities to develop your interpersonal skills in a professional work environment. Experience at LifeLine is often used by social workers, psychologists and counsellors-in-training to gain real-life experience that can complement their academic study and can be used to increase their chances of getting employment and into limited entry post-graduate courses.

Counsellors report that LifeLine has provided them with strong communicate skills and professional boundaries that significantly improve their personal life and help them in their career.

 

The Application Process : Step-By-Step

  1. Read the information to the left
  2. Phone 03-366-6742 to get a brochure mailed to you or click here to download the information pack.
  3. Attend an information evening if available.
  4. If the next training is some time away you may wish to stay in touch via our newsletter.
  5. Fill out the application form and write a personal statement.
  6. Mail the application to us with a photograph.
  7. We will telephone you for an interview.
  8. Attend a 45 minute interview (with a support person if you wish).
  9. We will contact your referees and inform you of the success of your application.
  10. If you are successful...
    Come and pick up a manual and pay the $65 for the administration costs. (The training is free).
  11. Attend the training.
  12. Use your skills as a counsellor on the telephones at LifelIne. A great way to reinforce and develop your new skills further.

When Is The Next Training?

Trainings begin in late February and early August each year. The next training dates are available online as a word document...

August - November 2010
Information Session - July 10th, 2010

February - June 2011
Information Sessions - late Jan, 2011

Click here to download the dates

Applications need to be in at the latest 4 weeks before training begins.

The Training Course:

This includes 70 hours of group training time, plus other forms of training over a 14 week period. Evening sessions are from 6.30-9.30pm.

  1. Weekend - Self-Awareness, Listening & Empathy
  2. Evening - Reflecting
  3. Evening - Questioning
  4. Saturday - Exploring; Practise
  5. Evening - Review & Practise
  6. Evening - Challenging
  7. Evening - Resourcing
  8. Saturday - Closing; Practise & Feedback
  9. Evening - Review & Practise
  10. Evening - Grief Process; Caller Types
  11. Saturday - Crisis Calls
  12. Evening - Regular Callers
  13. Evening - Psychiatric Callers; Depression
  14. Evening - Sexual Calls
  15. Evening - Self-Care
  16. Evening - Referrals, Procedures & Celebration

Get Your Info Pack Now !

This includes an introductio letter, dates, frequently asked questions, what counsellors say, course description, and anapplication form.

Or if you would like it mailed to you please phone our office on 03-366-6742 and leave a message with your name, address and telephone number.

alternate spelling / wording: counselor councellor councelor course counsellor Canterbury therapy therapist psychotherapy


0800 LifeLine - 0800 543 354
Email Counselling - click here
Donations -

LifeLine Christchurch © 2005